Job Description
Responsibilities include:
- Supervise daily restaurant operations.
- Lead and train service staff.
- Prepare staff schedules and manpower planning.
- Ensure food safety and hygiene compliance.
- Resolve customer complaints professionally.
- Coordinate with kitchen to ensure smooth operations.
- Monitor inventory and place stock orders.
- Prepare operational reports for management.
- Ensure service quality and SOP compliance.
- Perform other supervisory duties assigned by management.
Job Requirements
- Minimum 5 years of restaurant supervisory experience.
- Strong leadership and people management skills.
- Experience in manpower scheduling.
- Familiar with food safety and hygiene requirements.
- Able to work independently under pressure.
- Able to work shifts, weekends and public holidays.
