Restaurant Supervisor

Company Description

High Note Hospitality Group (HNHG) creates spaces where people feel seen, heard, valued, and at ease. We believe that hospitality is more than just service; it's an act of genuine care. Our work spans neighbourhood bistros, craft distilleries, and gathering spaces rooted in local communities. We bring people together through good food, good drink, and genuine connection. At HNHG, we focus on making people feel welcome and creating memorable moments.

Chip Bee Bistro

Chip Bee Bistro is a neighbourhood bistro built on intentional hospitality, where every moment of connection counts. We're seeking passionate individuals who genuinely care about people, service, and community. This isn't an ordinary hospitality job. Expect long hours on your feet, emotional intensity, and the pressure to deliver consistently thoughtful service. In return A genuine sense of purpose, a team that values you, and the joy of creating meaningful moments, every single day.

We're hiring service team members who:

• Lead with heart and kindness;
• Have strong emotional intelligence (EQ);
• Anticipate guest needs with grace and presence;
• Are active listeners and observant communicators;
• Remember faces, names, and stories;
• Take feedback with humility and a growth mindset; and
• Bring their whole, authentic selves to work.

Whether you're serving brunch, cocktails, or heartfelt conversations, you'll be part of something more than just a shift; you'll help shape the ticking of a neighbourhood bistro in Chip Bee Gardens.

This role is for you if:

• You believe in hospitality as a calling, not just a job;
• You find joy in helping others feel seen and at ease;
• You're drawn to meaningful, people-first work;
• You thrive in dynamic, high-touch environments.

This may not be for you if:

• Predictable routines matter more than purpose;
• Job titles matter more than teamwork;
• You prefer formality over emotional presence.

We value our local community, so while everyone passionate about hospitality is encouraged to apply, we'll be especially delighted to hear from Singapore citizens and PRs.

Role Description

This is a full-time, on-site role for a Restaurant Supervisor, also known as a Guest Experience Supervisor, located in Chip Bee Gardens, Singapore. The Guest Experience Supervisor will oversee daily operations, ensure exceptional customer hospitality, and maintain high standards of food and beverage quality. Responsibilities include supervising staff, handling guest inquiries and concerns, coordinating with kitchen and bar staff, and ensuring overall customer satisfaction.

Qualifications

• Supervisory Skills and experience in managing teams;
• Hospitality and Guest Satisfaction focus;
• Excellent Communication skills;
• Knowledge of Food & Beverage industry standards;
• Strong organisational and multitasking abilities;
• Ability to work in a fast-paced environment;
• Experience in the hospitality industry is a plus.