About TaNaKa :
TaNaKa is a retro-futuristic Pan Asian Social Pub with a nod to Japanese Social Izakaya. An electric and vibrant atmosphere for guest to disappear into whether for business celebrations or socializing with friends or family.
If you excel in a fast-paced environment, enjoy being a part of energetic team, and obsessed with providing exceptional guest service then we want you to be part of our team.
Job Summary
We are seeking a versatile and charismatic leader to join our team as a Restaurant Manager. This hybrid role is designed for a professional who is equally comfortable managing floor operations, P&L, and staff performance. You will be the face of the establishment, ensuring a seamless flow between the bar and the dining area while maintaining world-class service standards.
Responsibilities
- Lead daily front-of-house operations, including opening and closing procedures, to ensure smooth service delivery and operational efficiency
- Manage staff scheduling to optimize coverage during peak hours while controlling labor costs and maintaining service quality
- Oversee cash management processes to ensure accuracy and accountability
- Maintain strict inventory control by managing suppliers and conducting monthly stock-takes to minimize wastage and control costs
- Ensure compliance with Singapore's liquor licensing laws and SFA food hygiene standards to uphold safety and legal requirements
- Handle guest feedback and resolve complaints professionally to enhance customer satisfaction and encourage repeat business
- Drive sales growth by developing and implementing creative promotions, happy hour programs, and upselling strategies
- Monitor daily sales reports and collaborate with ownership to achieve monthly revenue targets and business objectives
- Train, mentor, and develop junior staff to foster a high-performance culture and support team growth
- Apply proficient cocktail techniques and spirit knowledge to support bar operations and enhance guest experience
- Utilize POS systems (e.g., Revel, TabSquare) effectively to manage transactions and operational data
Required competencies and certifications
- Basic Food Hygiene Certificate (mandatory for compliance with food safety standards)
Preferred competencies and qualifications
- Minimum 3-5 years of experience in food and beverage, including at least 2 years in a supervisory or management role
- Knowledge of MOM employment regulations (advantageous for staff management compliance)
- Strong leadership skills demonstrated by managing teams and operations under pressure
- Excellent communication skills in English to ensure clear interaction with staff and guests
- Ability to work split shifts, weekends, and public holidays to meet operational demands
- Additional language skills (advantageous for enhancing guest communication and service)