Restaurant Manager

1. Operations Management

• Supervise day-to-day restaurant operations
• Ensure smooth opening and closing procedures
• Maintain cleanliness, hygiene, and safety standards
• Monitor food quality and service standards
• Ensure compliance with Singapore food and safety regulations

2. Staff Management

• Recruit, train, and supervise restaurant staff
• Prepare staff duty rosters and schedules
• Monitor employee performance and discipline
• Conduct staff meetings and training sessions
• Motivate employees to achieve service excellence

3. Customer Service

• Handle customer inquiries, complaints, and feedback
• Ensure customers receive high-quality service
• Maintain customer satisfaction and loyalty
• Resolve service issues professionally and promptly

4. Inventory and Stock Control

• Monitor food, beverage, and supply inventory
• Coordinate with suppliers and vendors
• Ensure proper stock storage and minimize wastage
• Conduct regular stock checks and inventory reports

5. Financial Management

• Monitor daily sales and cash handling procedures
• Prepare sales reports and operational reports
• Control operational costs and expenses
• Assist in budgeting and revenue planning
• Ensure profitability targets are achieved

6. Health and Safety Compliance

• Ensure compliance with food hygiene regulations
• Maintain workplace safety standards
• Ensure staff follow sanitation procedures
• Coordinate pest control and maintenance activities

7. Marketing and Business Development

• Support promotional and marketing activities
• Implement strategies to increase sales
• Maintain good relationships with customers and suppliers
• Monitor market trends and competitors

8. Administrative Duties

• Maintain employee attendance and records
• Prepare operational documentation and reports
• Coordinate licensing and permit renewals
• Communicate with management regarding restaurant performance

Skills Required

• Leadership and team management
• Communication and interpersonal skills
• Customer service orientation
• Problem-solving abilities
• Time management and multitasking
• Knowledge of food safety and restaurant operations
• Basic financial and computer skills