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Outlet Manager
Who are we
Super Loco Group is Singapore's leading Mexican restaurant group, with a focus on festive and fun dining experiences. We want to grow, and we want energetic, ambitious team members to grow with us!
Who are you
You are a motivated and dependable hospitality professional with strong leadership and communication skills. You have a passion for delivering excellent guest experiences and supporting team performance in a fast-paced restaurant environment. Prior experience in a supervisory or outlet management role within F&B is preferred.
What will you be doing
As an Outlet Manager, you will lead and support your team to deliver exceptional guest experiences while ensuring smooth daily operations and strong commercial performance. Your responsibilities include:
Leading day-to-day restaurant operations, overseeing service flow, floor management, staffing, and guest satisfaction to ensure consistently high standards.
Leading by example on the floor, engaging with guests, handling feedback and service recovery professionally, and setting the tone for hospitality and teamwork.
Managing reservations, walk-ins, and table flow, optimising capacity, minimising waiting times, and coordinating closely with front- and back-of-house teams.
Coaching, motivating, and developing your team, conducting briefings, promoting clear communication, and fostering a positive, accountable, and high-performing work culture.
Driving sales and controlling costs, including upselling initiatives, labour planning, stock control, and minimising wastage to meet business targets.
Ensuring compliance with SOPs, food safety, workplace safety, and brand standards, while maintaining cleanliness, organisation, and operational discipline.
Coordinating and managing private events, working with internal teams and clients to deliver seamless event execution.
Supporting administrative responsibilities, including reporting, scheduling, inventory oversight, and coordination with central operations and management teams.
What will you get
A competitive monthly salary
Additional performance incentives up to $250
Comprehensive medical and dental insurance
Paid annual leave and Birthday leave
Staff meal and transport
The opportunity to develop and grow with the company
What's next
We will contact you to arrange a quick chat over the phone.
If it goes well, we'll introduce you to your line manager, and if you hit it off you've got the gig!
Job ID: 135377367