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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering and duty rostering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 153324465
Skills:
customer service, Food Safety, vendor performance reviews, hygiene regulations, Staff Scheduling, POS transactions
Skills:
promotions and marketing campaigns, supplies ordering and management, wine pairing events, stock take
Skills:
Hospitality, Leadership, Purchasing, Housekeeping, Customer Service, Food Service, Sanitation, Cashiering, Scheduling, Licensing, Marketing
Skills:
Inventory Control, Staff Scheduling, Equipment Maintenance, Issue Resolution, Team Leadership, Feedback Implementation, financial oversight, Performance Management, Quality Control
Skills:
Leadership, Customer Service, Food Service, Sanitation, Cashiering, Scheduling, Hospitality Management, Purchasing, Restaurant Operation, Able To Work Independently, Advertising, Interpersonal Skills, Financial Management