Restaurant Manager / Guest Experience Manager

4-6 Years

SGD 5,500 - 6,000 per month

Posted 10 days ago
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Job Description

We believe great dining is all about the energy, the culture, and an unforgettable vibe. We are looking for a charismatic, high-energy Guest Experience Manager/Restaurant Manager to lead our restaurant and bar operations. You will be the heartbeat of the floor-setting the tone, injecting life into the space, and motivating a team to deliver exceptional hospitality.

Key Responsibilities

Lead the Floor: Act as the ultimate host, engaging with guests to create an electric, welcoming atmosphere and an unforgettable vibe.
Oversee Operations: Manage day-to-day operations, ensuring seamless coordination between the kitchen, the bar program (aperitivi), and the dining floor.
Motivate the Team: Recruit, train, and mentor the service and bar staff, building a positive, high-performing team culture.
Drive Revenue: Plan and execute special events, activations, and promotions to enhance guest experience and boost sales.
Guest Relations: Handle customer inquiries, feedback, and complaints professionally, resolving issues promptly to build guest loyalty.
Maintain Standards: Monitor inventory, control operational costs, and ensure strict compliance with health, safety, and cleanliness regulations.

Job Requirements:

At least 4 years of experience in fast-paced restaurant and bar management.
Outgoing, charismatic personality with a natural ability to bring positive energy and vibe to a space.
Strong leadership skills with a proven track record of motivating and developing a team.
Excellent communication skills and a passion for delivering exceptional dining experiences.
Flexible availability, including evenings, weekends, and holidays.