Restaurant Manager

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies.

Essential Qualifications & Skills

• Experience: 3-5+ years in hospitality management, with a solid track record of leading teams in fast-paced environments.
• Hard Skills: Proficiency in Point of Sale (POS) systems, inventory software, and rostering tools. Strong capability in financial reporting and budget analysis.
• Soft Skills: Excellent interpersonal communication, strong problem-solving abilities, and a customer-first mindset.