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Responsibilities:
. Oversee/ manage the day-to-day operations of all outlets.
. Schedule shifts and manage staff rotations.
. Assign tasks, set goals and provide guidance to team members.
. Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
. Implement and monitor standard operating procedures (SOPs).
. Monitor and manage food and beverage inventory.
. Coordinate with suppliers for timely deliveries.
. Handle customer feedback and complaints and ensure excellent customer service standards.
. Maintain food quality and safety standards.
. Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.
Requirements:
. Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
. Minimum 8 years of operation management experience, including at least 5 years as a team leader/supervisor.
. 6 working days per week
. Able to work on shift, need to work on weekends / PH / long hours
. Experience related to restaurant operations will be considered
. Great leadership, interpersonal, and communication skills.
. Service and result oriented, good team player.
. Able to work under pressure and handle situations
Job ID: 144954053