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Supervise daily restaurant operations (opening/closing, cash handling, inventory).
Ensure food and beverage quality, presentation, and hygiene standards.
Coordinate between kitchen, service, and bar teams for smooth order flow.
Recruit, train, and supervise service crew and kitchen staff.
Prepare rosters and allocate duties.
Conduct performance reviews and disciplinary actions.
Foster teamwork and a positive workplace culture.
Handle guest inquiries, feedback, and complaints professionally.
Maintain strong floor presence to ensure customer satisfaction.
Promote hospitality culture and service recovery practices.
Monitor sales, expenses, and profit margins.
Prepare daily/monthly reports for management.
Manage budgets, cost control, and supplier relationships.
Ensure compliance with NEA/SFA hygiene and safety regulations.
Conduct regular inspections on cleanliness and equipment.
Enforce food safety and workplace safety standards.
Support promotions and special events.
Suggest menu improvements and upselling strategies.
Build customer loyalty and supplier partnerships.
R22110793 TEY GUAN HONG
ENSURE MANPOWER CONSULTANCY PTE LTD
Job ID: 151860393
Skills:
Operations Management, Staff Leadership, Customer Service, Financial Administrative Control, Compliance Safety, Marketing Business Development
Skills:
sales initiatives, customer service, Food Preparation, vendor performance reviews, operational workflows, Staff Scheduling, POS transactions
Skills:
Inventory Management, restaurant operations, food safety standards
Skills:
restaurant operations, Inventory Control, cost management, Microsoft Office Applications
Skills:
Computer Skills, Customer Service Excellence, Inventory Management, Staff Hiring and Training, Quality and Safety Controls