About us:
Keuneundon is a modern Korean restaurant offering authentic Korean BBQ, hearty comfort dishes, and warm Korean hospitality. We aim to deliver an exceptional dining experience that combines traditional Korean flavors with a contemporary dining environment. We are seeking an experienced and passionate Restaurant General Manager to lead our team and ensure smooth day-to-day operations.
Key Responsibilities:
- Oversee daily restaurant operations to ensure efficient service and high customer satisfaction.
- Lead, supervise, and train front-of-house staff to maintain excellent service standards.
- Manage staff scheduling, performance evaluation, and team development.
- Ensure compliance with food safety, hygiene, and workplace safety regulations.
- Monitor inventory levels and coordinate with suppliers for timely procurement.
- Handle customer feedback and resolve issues professionally to maintain positive guest experiences.
- Work closely with the kitchen team to ensure smooth service operations.
- Monitor sales performance and implement strategies to improve revenue and operational efficiency.
- Maintain restaurant cleanliness, ambiance, and service standards aligned with the brand.
Core Competencies
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Strong problem-solving and conflict-resolution skills.
- Ability to manage operations in a fast-paced dining environment.
- Knowledge of restaurant operations, food safety, and service standards.
- Strong organizational and time management skills.
Requirements
- Minimum 5 years of experience as a Restaurant Manager or in a similar leadership role in the F&B industry.
- Prior experience in Korean or Asian cuisine restaurants is preferred.
- High school diploma or equivalent qualification is required.
- Strong understanding of restaurant operations, staff management, and customer service standards.
- Ability to lead and motivate a diverse team.
- Excellent interpersonal and communication skills.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
