Restaurant Captain / Supervisor

Responsibilities:

. Assists with the smooth and efficient service of the outlet.

. Ensuring that standards are met at all times

. Deliver excellent customer service at all times

. Constantly strives to satisfy all guests that patronize the outlet.

. Maintains the cleanliness of the restaurant front/back of the house

. Takes guest orders and delivers items without unnecessary delay

. Possess a thorough knowledge of the restaurant menu

. Actively up-sell the menu

. Reports any difficulty or problem to Service / Operations Manager

. To follow up with Service / Operations Manager on the solution or follow-up action

. Ensures mise-en-place is prepared to the requirement and operation needs

. Ensures tables are cleaned and re-set at the conclusion of each course

. Participates in training to improve selfknowledge and skills

. Assists in monthly inventory checks on operating equipment and supplies

Requirements:

. Diploma/certificate in Hospitality or Tourism Management desirable

. Minimum 3 years and above of work experience as a Captain or Supervisor in F&B

. For candidates with no or 1 year of experience, can be considered for the Food Runner position

. Excellent communication skills, a proactive problem solver

. Attention to detail is essential

. Team player, who values teamwork and has good team-building skills

. Able to communicate effectively with all levels of employees

. Personable to deal with. Discreet, reliable, and diplomatic

. Positive can-do attitude, motivated, passionate

. Who seeks opportunities to be multi-skilled and trained

. Good personal grooming & personal presentation

. The high degree of integrity

. Able to adapt to a changing environment

. Opportunities available for rapid career progression

. Willing to work on weekends and public holidays