Main Responsibilities

Guest Service

• Welcome and attend to guests professionally
• Ensure excellent dining experience and customer satisfaction
• Handle guest requests and feedback promptly

Team Supervision

• Supervise junior service staff during operations
• Coordinate table assignments and service flow
• Assist in training and guiding new staff

Food & Beverage Knowledge

• Explain menu items and daily specials
• Recommend wines, cocktails, and food pairings
• Ensure accurate order taking and serving standards

Operations

• Coordinate with kitchen and bar team for smooth service
• Ensure cleanliness and presentation of dining area
• Assist in opening and closing duties
• Ensure compliance with hygiene and safety standards