Job Responsibilities:
Strategy & Support
- Support tracking of key initiatives, decisions, and follow-ups
- Prepare briefs, meeting agendas, minutes, and action summaries
- Coordinate across teams to ensure alignment and timely execution
- Support research, presentations, and documentation for business priorities
- Assist with leadership updates, reports, and stakeholder engagement
Operations & Process Improvement
- Build and maintain workflows, SOPs, and administrative processes
- Identify opportunities to improve productivity through automation, AI, and process enhancements
- Support onboarding, probation, and departmental administrative initiatives
Team Engagement
- Coordinate team engagement, learning, and bonding initiatives
- Support cross-team collaboration and communication efforts
Job Requirements:
- Strong proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook); Power BI or Tableau is an advantage
- Exceptional attention to detail; able to spot errors, inconsistencies, and gaps
- Data-driven and comfortable working with trackers, reports, and basic analysis
- Strong written and verbal communication skills
- Highly organised with strong follow-through and accountability
- Comfortable managing multiple priorities, deadlines, and stakeholders
- Able to organise information logically and maintain accurate documentation
- Proactive, resourceful, and willing to continuously improve processes
- Resilient, adaptable, and able to work independently in a fast-paced environment
