Residential Manager (MCST)

Key Responsibilities

• Oversee daily operations and general maintenance of the residential estate's common areas and facilities.
• Supervise and coordinate with contractors and vendors for services such as cleaning, security, landscaping, pest control, and maintenance.
• Act as the primary liaison between the MCST council, residents, service providers, and authorities.
• Manage and monitor budgets, expenditures, and prepare financial reports for the MCST council.
• Ensure full compliance with the Building Maintenance and Strata Management Act (BMSMA) and relevant building regulations.
• Organize and attend AGMs, EGMs, and council meetings prepare meeting notices, agendas, and minutes.
• Address resident feedback and complaints promptly and professionally, maintaining high service quality and community satisfaction.
• Handle emergency situations, safety issues, and risk mitigation procedures as they arise.
• Perform ad hoc administrative duties and support estate improvement projects as required.

Requirements

• Minimum 3 years of experience in MCST or strata property management.
• Familiar with the BMSMA and Singapore's regulatory requirements for strata developments.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple vendors and service contracts effectively.
• Proficient in Microsoft Office and property management systems.
• Diploma or higher in Building Management, Real Estate, Facilities Management, or related field is preferred.