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Reservation Officer / Senior Reservation Officer

0-1 Years
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Job Description

Key Responsibilities

  • Respond promptly to room reservation inquiries via email and/or phone.
  • Handle credit card information and charges for all prepaid reservations securely.
  • Coordinate and communicate with operations regarding guest special requests to ensure a smooth check-in process.
  • Input and update reservation information accurately into the system.
  • Manage corporate, airline, and group bookings effectively.
  • Follow up and monitor advance deposits or prepayments.
  • Assist in promoting and upselling rooms to increase revenue.
  • Manage no shows and coordinate with the Front Office on applicable charges.
  • Stay informed about special rates, offers, and promotions in the hotel and provide updated information to guests.

About Company

Anradus Pte Ltd is an Industrial and Organizational Psychology based recruitment firm in Singapore. We provide quality and prompt services in Permanent Placements, Temporary and Contract Placements, Executive Search, IO Psychology Consulting, and Payroll Administration Services. We take Talent Management as a backbone of recruitment practice and strive to be the preferred choice of employers for recruitment activities, by providing professional consultancy in the process of attracting, developing, and retaining the right talent. Anradus is named after the ancient Greek mathematician and philosopher, Archimedes, whose philosophy of “Give me a lever long enough and I shall move the world” is what drives us to stay committed to our clients and candidates. We have a team of enthusiastic and experienced professionals who are focused on delivering only the best to our clients. Over the years, we have been helping companies to find good candidates across various industries and sectors to fill up their open positions, enhance retention rates, boost employee engagement, as well as help Singaporean job-seekers identify their career paths and find jobs in their fields.

Job ID: 138782257