STATEMENT OF PURPOSE
To achieve a high standard of customer service, support and coordinate all the clinical care for renal patients in the inpatient and outpatient setting.
MAJOR DUTIES AND RESPONSIBILITIES
Patient Care
- Case management for early chronic kidney disease (CKD) patients to delay their
- disease progression through education on condition, follow up with appointment, evaluate their investigation results and discuss with primary physician on the appropriate intervention.
- Case management for advanced CKD patients & their family members for smooth transition from non-dialysis dependent to dialysis dependent through pre-dialysis counselling, coordination of access creation, follow up patient's decision on modality, application/approval of Voluntary Welfare Organisation (VWO) and interim haemodialysis (HD) centre arrangement.
- To liaise with vendors, dialysis centres, patients and caregivers pertaining to end stage kidney disease.
- To conduct Peritoneal Dialysis (PD) competency for patients deciding for PD.
- To conduct Advance Care Plan (ACP) discussion for pre and post initiation dialysis patients in the inpatient and outpatient setting.
- To follow up patient's care including hepatitis B vaccination, anaemia management, calcium phosphate control and nutrition status.
- To monitor and track statistics on the workload and quality outcome.
- To track patients with dialysis related issues such as adherence to treatment, cardiac related complications, anaemia and nutrition especially patients who are under renal transplant registry and wait list.
- To coordinate the care of patients who are under renal transplant wait list and need yearly review at transplant centre in the tertiary hospital.
- To monitor the outcome of inpatient dialysis related complications and hospitalisations.
- To work with nephrologists, surgeons, dialysis nurses, medical social workers, dietitians and pharmacist to ensure quality patient care.
- To arrange and coordinate seminar/workshop on kidney disease.
- To complete the monthly report, track the workload, key performance indicators and balance score card.
- To file and handle all patients documents systematically, orderly and confidentially to prepare for respective audits when required.
- To submit monthly HD and PD patient statistics to National Registry Disease Office (NRDO).
GENERAL
- Initiate self-growth and development through on the job training
- To ensure that confidential information is safety kept at all times.
- To identify problem area, recommend and implement improvements.
- Administrative and data collection
- Perform any other ancillary duties as assigned by Nephrologist/DOA/HOD/COO.
- Embrace continuous improvements as our way of life by improving and refining work performance on a daily basis.
JOB REQUIREMENTS
EDUCATION, TRAINING AND EXPERIENCE
- Bachelor's Degree in Nursing.
- 2 years working experience, preferably with renal related experience.
- Basic IT knowledge is required. Good PC knowledge is an advantage.
- Possess positive attitude and consistent good performance.
- Possess good interpersonal and communication skills.
- Possess positive attitude, initiative and keenness to learn.
- Able to work independently.
- Be proactive and able to implement the change.
PROFESSIONAL LICENCE
. Singapore Nursing Board (SNB) licence.