[Job ID: 1394512]
About the Role
We are seeking an experienced SME Relationship Manager to acquire new-to-bank SME clients and grow an assigned portfolio through cross-selling of cash management and financing solutions. This role is ideal for a commercially driven banker who enjoys client acquisition, relationship management, and delivering tailored financial solutions to growing businesses.
Key Responsibilities
- Acquire new SME clients and build a sustainable, profitable portfolio
- Manage end-to-end client relationships, including onboarding, servicing, and retention
- Achieve and exceed quarterly sales and revenue targets
- Cross-sell a full suite of business banking products, including:
Business accounts and cash managementWorking capital and lending solutionsTrade finance, investments, insurance, and hedging products - Structure and recommend appropriate solutions based on client needs and risk profile
- Conduct KYC, customer due diligence, and ongoing client reviews
- Address client enquiries and complaints professionally to ensure high service standards
- Collaborate with internal stakeholders across credit, trade, operations, and specialist teams
Requirements
- Bachelor's degree in any discipline
- Minimum 5 years experience in SME / Business Banking
- Strong knowledge of cash management, lending, and working capital solutions
- Familiarity with KYC, FATCA, and CRS requirements
- Proven track record in client acquisition, portfolio growth, and cross-selling
- Strong communication, negotiation, and relationship-building skills
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771
