Company Description
Diot-Siaci Asia is an international insurance broker specialising in advisory and placement of protection solutions to a growing demand in Singapore and Southeast Asia across personal, corporate and speciality lines. Established in Singapore since 2009, Diot-Siaci Asia is a branch of the Diot-Siaci Group, a leading European broker headquartered in France, operating in 72 cities around Europe, London, the Middle East, Africa and Asia. The Group counts 7,000 colleagues worldwide and manages over 10 billion in premiums placed, with a revenue of 1 billion euros at the end of 2024. From its early days as an award-winning international health insurance specialist, Diot-Siaci Asia has evolved into a boutique broker with strong technical expertise and placement abilities across all major lines of insurance business, with an ever-present concern of improving our reach and capabilities along the way. With the support of an ambitious group that will keep growing both organically and through acquisitions, the company is now entering a new phase of development and expansion and is looking for skilled professionals to reinforce the current team.
- https: //asia.diot-siaci.com/about-us/
Job Summary
We are seeking a motivated, service-driven Relationship Manager to manage a portfolio of corporate clients within our Employee Benefits department. You will lead client renewals, negotiate with insurers, and deliver tailored benefits solutions that drive client retention and business growth.
Responsibilities
- Lead client policy renewals by negotiating terms with insurers to secure competitive proposals that align with client needs
- Build and sustain trusted, long-term relationships with key client stakeholders to enhance retention and identify growth opportunities
- Oversee comprehensive account management including service delivery and timely resolution of client issues within agreed standards
- Analyze client business priorities to recommend customised employee benefits solutions that meet evolving needs
- Identify and execute upsell and cross-sell strategies to expand account value and contribute to revenue growth
- Conduct market research on insurers and insurance packages to inform client recommendations and maintain competitive positioning
- Provide accurate and timely information and advice to clients using available tools and resources to support decision-making
- Maintain meticulous client data records and perform administrative tasks to ensure data integrity and compliance
- Identify and pursue new business opportunities through various channels to expand market presence and support organisational growth
- Stay informed on industry trends, technical developments, and new insurance products to enhance advisory capabilities
- Collaborate with internal teams and insurance partners to deliver seamless service and innovative solutions
- Execute ad-hoc projects and duties as assigned to support team and company objectives
Required competencies and certifications
- Possess relevant insurance certifications such as CGI, BCP, PGI, HI as essential credentials for this role
- Authorization to work in Singapore without the need for work pass sponsorship
Preferred competencies and qualifications
- Minimum of 3 years experience in Employee Benefits within the Insurance industry
- Demonstrated ability to work independently and manage projects with limited supervision
- Proven client-focused approach with strong interpersonal skills to build trust and maintain professional relationships
- Strong problem-solving skills with attention to detail in complex client and insurer interactions
- Excellent written, verbal, and presentation skills to communicate effectively with diverse stakeholders
- Highly organized and able to manage multiple priorities and deadlines efficiently in a dynamic environment
- Proficient in Microsoft Word, Excel, PowerPoint, and other relevant software to prepare presentations, forms, and spreadsheets accurately and efficiently
- Experience with International Private Medical Insurance and possession of CM-LIP (M9 + M9A) and M5/RES5 certifications is advantageous
