Relationship Executive

Relationship Executive

About the Team

We are a leading organiser of international B2B exhibitions, bringing together buyers, exhibitors, and industry professionals to create meaningful business opportunities across diverse industries. Our events serve as platforms for networking, knowledge sharing, and business growth.

About the Role

We are looking for a proactive and relationship-driven Relationship Executive to support our Buyer Programme. In this role, you will recruit and engage qualified buyers and trade delegations, manage buyer relationships, and facilitate business matchmaking between buyers and exhibitors to ensure a successful event experience for all stakeholders.

Responsibilities

Buyer Recruitment & Engagement

• Identify, recruit, and engage qualified buyers who meet the sourcing objectives of assigned exhibitions.
• Build and maintain a strong pipeline of buyers through research, industry databases, referrals, associations, LinkedIn, and direct outreach.
• Qualify buyers based on purchasing authority, sourcing interests, and business relevance.
• Manage buyer invitations, registrations, confirmations, attendance, and post-event follow-up.
• Develop long-term relationships with buyers to encourage repeat participation across future events.

Delegation Management

• Recruit and coordinate local and international trade delegations, government agencies, industry associations, and business groups.
• Build strong partnerships with delegation leaders and industry organisations.
• Coordinate delegation participation and ensure a positive experience throughout the event.

Business Matchmaking

• Coordinate business meetings between buyers and exhibitors.
• Understand buyers sourcing requirements.
• Work closely with exhibitors to maximise the quality and effectiveness of business meetings.
• Monitor meeting schedules and ensure a seamless matchmaking experience before and during the exhibition.

Event Delivery

• Prepare invoices and monitor payment status when required.
• Provide administrative support for the assigned shows.
• Support onsite buyer registration, hosted buyer programmes, VIP hospitality, business matchmaking activities and adhoc duties.
• Analyse outcome and suggest buyer retention initiatives.

Requirements

• Diploma or Bachelor's Degree in Business, Marketing, Events Management, Hospitality, Communications, or a related discipline.
• 1–2 years of experience in customer relationship management, events, exhibitions, hospitality, account management, sales support, or a related field.
• Strong interpersonal and communication skills with the ability to build rapport with business professionals from diverse industries.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities.
• Customer-focused, proactive, and solutions-oriented.
• Proficient in Microsoft Office and quick to pick up on internal CRM system
• Comfortable working in a fast-paced environment and supporting events outside regular office hours when required.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
• Life Assurance Policies: Providing financial security for your loved ones.
• Flexible Benefits Plan : Offering you wider choice of services and products
• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to create magical experiences and continual connections at over 400 events in 22 countries across 43 industry sectors. We are passionate about making a positive impact on society and we are fully committed to creating an inclusive work environment, a place where people can grow, thrive and make an impact. We embrace diverse talent and opinions to be the best place for our customers to build their business AND the best place for entrepreneurial people to build their careers. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.