Regional XRF Product Specialist - Southeast Asia (SEA)

Job Summary

Reporting to the Regional Commercial Sales Manager, the Regional XRF Product Specialist will lead the product positioning, commercial enablement, and deployment of Rigaku's X-ray fluorescence (XRF) solutions across Southeast Asia.

This is a high-impact regional role combining product expertise, customer engagement, and commercial enablement. The successful candidate will act as a subject matter expert for XRF products, supporting business growth through pre-sales activities, delivering advanced product support, and enhancing customer success across diverse industries. Application knowledge is highly desirable.

The role requires close collaboration with Commercial, Customer Support, and BU teams to drive regional strategy, influence product positioning, and elevate overall customer experience.

Key Responsibilities

. Partner with Commercial teams to drive revenue growth through technical consultation, product demonstrations, and solution-based selling

. Conduct sample analysis, feasibility studies, and application validation, delivering high-quality technical reports to customers

. Act as the regional subject matter expert (SME) for XRF products, supporting industries such as metals, mining, cement, and petrochemicals

. Develop, optimize, and troubleshoot analytical methods, ensuring high performance and reliability in customer environments

. Deliver advanced user training programs and provide ongoing product support to customers and channel partners

. Support and enable regional distributors across Southeast Asia, ensuring consistent product knowledge and market coverage

. Collaborate cross-functionally with Customer Support and BU teams to resolve complex technical challenges and improve product competitiveness

. Create high-quality technical content, product notes, and presentation materials for commercial and marketing activities

. Represent the company at regional seminars, workshops, and industry conferences

. Build and maintain a strong Southeast Asia user network to foster collaboration and knowledge sharing

. Undertake additional responsibilities as assigned by management

Qualifications & Experience

. Bachelor's degree in engineering, Chemistry, Materials Science, or a related discipline

. Minimum 5 years of experience in a product, technical support, or customer-facing role within the analytical instrumentation industry

. Application knowledge - sample preparation techniques (e.g., fusion, pressed pellet), analytical workflows, data interpretation, method development, and troubleshooting - is highly desirable

. Experience working with regional distributors or channel partners in Southeast Asia is highly desirable

. Excellent communication, presentation, and stakeholder management skills

. Strong customer focus with commercial awareness and business acumen

. Ability to work independently in a lean regional organization, take ownership of issues, coordinateeffectively across stakeholders, and follow matters through to completion withlimited supervision

. Fluent in English additional Southeast Asian language skills are a plus

. Proficient in Microsoft Office applications

Additional Information

. Willingness to travel across Southeast Asia (30-40%)

. Comfortable working across diverse cultures and markets within the region

. Ability to operate both independently and collaboratively within global teams