Job Description
- Provides pre/post sales technical expertise for design, implementation and problem resolution for ISG products
- Support the complete sales process from requirements analysis, solution design, feature-to-needs demonstrations, benchmarks, implementation and handover
- Understands customer's problems (needs and wants), design and recommends solutions to meet their needs and ensures customer satisfaction
- Leads the design/delivery of integrated Plug and Yield or multiple technologies solutions
- Prepare training documents to both in-house engineers and customer training needs
- Conducts relevant application support service trainings and co-trainer in customer training
- Able to lead a project team to accomplish projects in a timely manner
- Holding key customer account and manages projects together with factory engineering to meet customer's needs in both technical requirements and time schedule
- Understands and applies Solution Planning & Implementation standards
- Build and establish strong relationships with factory to co-develop solutions to ISG related problems
- To be effectively identifying design related problems and suggest necessary changes to the factory through an orderly reporting manner.
- Take initiative to own and solve specific customer issues
Requirements
- Minimum bachelor's degree or equivalent in electronics and electrical engineering from a recognized university with 8 years relevant experience.
- Good knowledge of semiconductor assembly and test industry. Preferably have experiences developing test programs or have supported test applications on at least one of the following product or technologies Advantest, Verigy, LTX-Credence, Teradyne, MEMs testing, load board design and sockets.
- Good knowledge of test sockets (Contactors) design concept.
- Load board/Probe card design requirements and debugging.
- Good command of written and spoken English with strong interpersonal skills.
- Self-Motivated and a team player.
- Customer-oriented attitude and approach.
- Willing to take on new challenges and learning
- Flexibility and willingness to travel and support customers globally
- Knowledge of using MS Office (Words, Excel & PowerPoint) is mandatory.
- Added advantage with knowledge of CAD software (AutoCAD, SolidWorks)
Only shortlisted candidates will be notified.
