Position Overview
We are seeking a Director of Key Account Sales to lead our enterprise B2B sales efforts across the Asia-Pacific region. In this role, you will be responsible for driving market expansion strategy, building and managing a high-performing sales team, and securing strategic partnerships with top-tier retail and supermarket clients. This is a leadership role that requires a blend of strategic thinking, hands-on sales execution, and cross-cultural collaboration.
Key Responsibilities
1. Strategic Planning & Execution
- Develop targeted market expansion strategies, sales targets, and execution roadmaps aligned with the company's overall strategy to ensure revenue goals are met.
2. Sales Team Building & Management
- Build and develop the regional sales team, enhancing professional capabilities and execution effectiveness to create a high-performance regional sales organization.
3. Key Account Development & Maintenance
- Focus on top-tier and high-potential retail and supermarket clients, lead executive-level business negotiations, drive major deal closures and long-term partnerships; establish a tiered customer management mechanism to resolve key issues and improve client retention and repeat purchase rates.
4. Cross-Functional Coordination & Resource Integration
- Coordinate internal resources to address customized customer needs, ensure product delivery and service quality, and support the achievement of sales targets.
5. Regional Market Insight & Risk Management
- Continuously monitor retail policies and competitive dynamics across APAC markets, adjust sales strategies accordingly; identify risks in market expansion and develop contingency plans to ensure stable business progression.
Qualifications
Experience & Background:
- Bachelor's degree or above
- 10+ years of enterprise B2B sales experience, with 5+ years in SaaS / enterprise software sales management
- 3+ years of overseas market expansion experience; experience leading key account development and maintenance for retail/supermarket industry clients (annual contract value exceeding USD 1 million) is preferred
Industry & Product Acumen:
- Deep understanding of retail industry business logic, familiar with digital product sales
- Ability to quickly master company products, match customer needs with product strengths, and deliver customized solutions
- Prior experience successfully persuading customers to switch from competitors to our products is preferred
Cross-Cultural Communication:
- Fluent in English (can be used as a working language); proficiency in Cantonese, Malay, Indonesian, or other regional languages is a plus
- Ability to quickly adapt to different countries business cultures and communication styles, building effective cross-cultural collaboration
- Familiarity with retail market characteristics across different countries, able to develop differentiated sales strategies
Business Negotiation & Resource Integration:
- Strong executive-level negotiation skills (experienced in navigating complex decision chains of multinational enterprises and cultural differences)
- Ability to integrate internal and external resources to drive partnerships to fruition
Leadership & Resilience:
- Strategic thinking with strong execution capabilities; self-driven with the ability to lead the team to break through challenges quickly
- Willing to travel frequently across the APAC region (no less than 40% of time annually); able to maintain high performance under pressure
Values & Professionalism:
- Align with the company's customer value at the core philosophy; possess integrity, accountability, and a professional attitude
- Long-term passion for retail digitalization; committed to growing with the company's international business
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.
