Regional People & Operations Lead

About Company:

JustLogin is a growing HR technology company with approximately 100 employees across Singapore, Malaysia, Myanmar, Hong Kong and the wider Southeast Asia region. We build innovative HR solutions that help businesses work smarter and create better employee experiences.

We are looking for a smart, energetic and highly adaptable Regional People & Operations Lead to strengthen our culture, support our people and ensure that our HR and workplace operations run effectively.

This is not a conventional corporate HR role. We value capability, potential, initiative and attitude more than job titles or years of HR experience. You may come from HR, business operations, consulting, project management, technology or another relevant background.

You should be comfortable thinking strategically while remaining highly hands-on. Whether it involves advising Management, improving employee engagement, reviewing payroll, solving a workplace issue or introducing a better process, you take ownership and make sure things get done.

Key Responsibilities

People, Culture & Talent

• Lead regional People and HR operations across Singapore, Malaysia, Myanmar, Hong Kong and our remote workforce in Southeast Asia.
• Partner with the CEO and Management Team on people strategy, organisational development and business priorities.
• Strengthen employee engagement and build a culture of ownership, collaboration, innovation and high performance.
• Manage the employee lifecycle, including recruitment, onboarding, performance management, learning and development, career progression and offboarding.
• Support managers in employee relations, performance coaching, conflict resolution and difficult people matters.
• Review compensation, benefits and payroll to ensure accuracy, timeliness and compliance.
• Maintain practical HR policies, employment practices and HR records in line with relevant regulations.

Business & Workplace Operations

• Take ownership of day-to-day office and workplace operations, including facilities, vendors, procurement, office supplies, company assets and administrative matters.
• Be attentive to operational gaps and ensure they are resolved promptly. If something is not working, take action, identify the right owner and put a sustainable solution in place.
• Improve processes and introduce clear systems so that recurring operational tasks are handled reliably and efficiently.
• Organise company events, employee activities and internal communications.
• Lead or support business improvement, organisational transformation and cross-functional projects.

Technology, AI & Improvement

• Use technology, AI, automation and data to simplify HR and operational processes.
• Identify better ways of working, reduce unnecessary manual work and improve the employee and manager experience.
• Help JustLogin become an example of how a modern HR technology company uses its own products, technology and AI internally.

Who We Are Looking For

You are likely to succeed in this role if you:

• Are smart, curious and able to learn quickly.
• Are energetic, resourceful and action-oriented.
• Take ownership and do not wait for detailed instructions.
• Are willing to be hands-on and do what is necessary to solve problems.
• Have strong people judgement, empathy and communication skills.
• Are commercially minded and understand how People initiatives support business growth.
• Can move comfortably between strategic discussions and operational details.
• Are adaptable, open to new ideas and comfortable with change and ambiguity.
• Use sound judgement to decide when to handle something personally, delegate it or build a better system.
• Are comfortable with technology and enthusiastic about using AI and automation.

Experience & Qualifications

• Relevant experience in HR, people operations, business operations, consulting, project management, technology or a related area.
• Some exposure to HR operations, payroll, recruitment or people management would be useful, but extensive HR experience is not required.
• Knowledge of Singapore employment practices is an advantage, with a willingness to learn quickly where needed.
• Experience in a technology company, SaaS business, startup or growing organisation would be an advantage.
• Strong communication, problem-solving, organisational and execution skills.

We are not focused on seniority or the number of years in a traditional HR role. We are looking for someone with strong potential, good judgement, a hands-on attitude and the ability to make things happen.