As an RKAM, you will act as the regional commercial owner for key Technology accounts, translating global strategies into tangible business growth. You'll operate at the intersection of strategy, sales, and supply chain excellence, partnering with senior stakeholders both internally and externally.
This is a high-impact role with clear accountability:
. Drive revenue
. Deepen customer relationships
. Expand market share
. Deliver measurable results
What You'll Own
Strategic Growth & Account Leadership
- Execute and localize global account strategies into clear, actionable regional growth plans
- Identify, pursue, and convert high-value commercial opportunities across divisions and geographies
- Expand share of wallet through cross-selling and innovative logistics solutions
- Lead retention strategies and secure long-term contract renewals
Commercial Performance & Results Delivery
- Own your pipeline: forecast, track, and exceed revenue and profitability targets
- Drive pricing strategies, negotiations, and business case development with confidence
- Continuously identify ways to improve commercial outcomes and customer value
Executive-Level Relationship Management
- Build and maintain trusted partnerships with senior decision-makers
- Act as the primary escalation point, ensuring fast, effective resolution
- Lead impactful business reviews with a clear focus on performance, insights, and next steps
Industry Expertise & Strategic Insight
- Bring a strong understanding of technology supply chains-speed-to-market, resilience, inventory optimization
- Translate market trends into competitive advantages for your customers and DSV
Cross-Functional Leadership
- Align global, regional, and local stakeholders across Air, Sea, Road, and Contract Logistics
- Drive execution by orchestrating internal teams with clarity and urgency
- Ensure consistent delivery of DSV's service excellence across all touchpoints
Commercial Discipline & Excellence
- Maintain a clean, accurate pipeline and customer intelligence using CRM tools
- Use data and insights to drive better decisions, forecasting, and strategy
- Uphold best practices in account governance and commercial processes
Who You Are
You are not just a relationship manager-you are a growth driver and business owner:
- Highly driven and results-oriented with a strong sense of ownership
- Proven track record in key account management, business development, or strategic sales
- Skilled at managing complex, multi-stakeholder environments
- Commercially sharp with strong negotiation and influencing skills
- Comfortable operating in matrix organizations and leading without authority
- Data-informed and confident using CRM and performance tools
- Thrive under pressure and consistently deliver above-target performance
What You Bring
- Bachelor's degree or equivalent professional foundation
- Experience in logistics, supply chain, technology, or related industries
- Strong understanding of enterprise customer dynamics
- Fluency in English (additional languages are an advantage)
