We are a dynamic luxury travel agency with offices in Singapore, Hong Kong and China is looking for the Regional Information Technology (IT) Manager to join the company to upgrade its immediate IT capability and walking the IT Road map for future expansion.
Role Purpose
To upgrade our IT capabilities to achieve greater efficiency, better customer experiences and ensure accurate information for our analysis and management.
Responsibilities and activities
- Central Travel reservation and integration
- To manage our Central Travel reservation system.
- To work with the management all offices Singapore / HK / China as well as HQ to ensure processes and system are in aligned.
- To integrate our Sales / Marketing / Product / Financial processes and information with the system.
- Continuously upgrade the capabilities and efficiency of our usage of the system.
- Support our new business initiatives and ensure any new processes and system continue to be integrated to our central travel reservation system
- CRM and Club Management.
- New customer interface.
Introduce use of AI into our processes
Integrate China into the company's IT system.
- Management
- Understand the company's business needs and processes and ensure IT plan supports.
- Budget Management
Oversight of IT infrastructure including cybersecurity
- Constantly seeking upgrade.
Reporting Line
Reporting directly to COO
Requirements
- 3 to 5 years experience in IT management role.
- Ability to understand business requirements.
- Project management skills.
- Dynamic an altitude of constantly upgrading.