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Regional Complex Loss Adjuster
Date: 23 Mar 2026
Location:
Singapore - Hybrid, 01, SG
Company Name: McLarens
Regional Complex Loss Adjuster/ Executive Loss Adjuster
The Regional Adjuster is responsible for delivering professional claims management service to clients. The role requires the jobholder to provide loss adjusting expertise, business revenue contribution and teamwork support.
The job holder will be expected to contribute to the business maintenance and growth as well as the supportive team culture in the Department. The focus is on the business, efficiency, profitability, and reputation of the department. This will involve ensuring that nothing short of a professional service is provided to all McLarens clients.
Key Accountabilities
- Handle, to a high standard, your own workload of cases derived from the business attracted into McLarens, whether by your own marketing efforts or those of others.
- Undertake overseas assignments when necessary, including joining any catastrophe response team as directed by the Regional Director- Asia.
- Ensure that Work in Progress is billed out at prudent intervals (as permitted by Insurers), and that Account Receivables are pursued in a prudent timescale and manner. Approval is required from the Regional Director- Asia before any significant escalation of the pursuit of Account Receivables is undertaken.
- Ensure any subordinate Adjusters you oversee or attend to claims-files in accordance with McLarens standard requirements.
- Undertake regular reviews of subordinate Adjusters files and adjusters around the region where necessary, provide assistance and guidance.
- Deal with as appropriate any complaint received from a client and depending upon the seriousness of the complaint and issues involved, inform the Regional Director- Asia, especially if the issues create a potential for exposure to a professional indemnity claim.
Business Development
- Assist the company expand and acquire new claim instructions or nominated accounts, and broaden McLarens reputation with clients/customers.
- The acquisition of new claims should be handled by you or passed to either to another Regional Adjuster or to a local office (ensuring some visibility of the reporting).
- Socialising/Networking with prospective Insurers and Brokers outside regular hours to enhance McLarens brand and services
Experience And Qualifications
- Graduate with over 10 years proven experience in handling large/complex property, engineering, power & energy losses, ideally experience in handling BI, CBI and DSU claims.
- Have proven experience of working overseas, preferably in Asia and preferably involving the Singapore reinsurance market
- Be appropriately qualified (CILA and CII)
- Advanced analytical skills and a technical aptitude.
- Excellent interpersonal and leadership skills
- A growth mindset, attention to detail and an excellent work ethic.
- Insurance and loss adjusting technical knowledge and expertise.
- Strong verbal and written communication and presentation skills in English
- Strong diplomacy, negotiation and influencing skills.
- Strong problem-solving skills and decision-making skills.
- Ability to work under pressure and difficult circumstances and to strict deadlines.
- Strong team player mindset and commitment
The workplace
Since 1932, we've been who people turn to in tough times. That's a huge responsibility. It's also a
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services
firm, with a global network that delivers consistently excellent service supported by deep local
expertise.
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural
resources, our people get everything they need to impact lives on a global scale. We take our
development seriously and offer careers that empower our people to strive for bigger goals and
reach new heights. And we've got the expertise to help them get there: our Loss Adjusters boast an
average of over 20 years experience.
We're building a culture where talent shines. Where ambition is everything. And people come first.
It's your career, so why compromise
What Drives Us
At McLarens, our commitments shape every experience- for our clients, our people, and the
communities we serve.
- Purpose: Positively impacting people and communities across the globe.
- Progress: Excellence, expertise, and growth opportunities.
- Place: Our culture of empowerment, support and belonging.
The Benefits
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you
thrive.
Here's What Else We Offer
- Compensation: Competitive salary and performance-related incentives.
- Development: Access to technical training, global knowledge-sharing, and career growth
opportunities.
- Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,
flexible schedule where applicable).
- Global Exposure: Opportunity to work with colleagues and clients across different countries.
- Inclusive Culture: A collaborative environment where your voice and contribution are valued.
Individual progress, global purpose. It's all here at McLarens.
Our Company is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
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