Regional Communications & PMO Lead

As a Regional Communication & PMO Lead at JLL, you'll serve as the strategic backbone for communication excellence and program management across our regional operations. This role combines the art of compelling storytelling with the organization and delivery of regional initiatives across different areas of work, ensuring our teams stay connected, informed and aligned. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and you'll be instrumental in amplifying this mission through clear, impactful communication strategies and robust project governance. You'll partner with senior leadership to translate complex business initiatives into accessible messaging while establishing PMO frameworks that drive consistent execution across diverse teams. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll be the catalyst that strengthens these connections through innovative communication channels and streamlined project methodologies. This position offers the unique opportunity to influence how colleagues and clients experience information, change, and strategic direction while building the operational infrastructure that supports our regional growth ambitions.

What your day-to-day will look like:

• Develop and execute comprehensive communication strategies that align regional teams with corporate initiatives and all workstreams

• Lead cross-functional program management efforts, establishing governance structures and tracking mechanisms for key regional deliverables

• Create compelling content across multiple channels including newsletters, intranet articles, executive briefings, and town hall presentations

• Facilitate regular leadership communication forums and stakeholder alignment sessions to ensure consistent messaging and strategic clarity

• Design and implement project management methodologies, templates, and best practices that enhance team productivity and delivery quality

• Collaborate with global communication teams to localize corporate messaging while maintaining brand consistency and strategic coherence

• Monitor and analyze communication effectiveness through engagement metrics, feedback surveys, and stakeholder interviews

• Support change management initiatives by developing targeted communication plans that address concerns and drive adoption

• Coordinate with regional leaders to identify emerging communication needs and proactively address potential information gaps

Required qualifications:

• Bachelor's degree in Communications, Marketing, Hospitality Management, or related field

• 3+ years of experience in corporate communications, with demonstrated expertise in multi-channel content creation and strategic messaging

• 3+ years of project management experience, including familiarity with PMO principles, methodologies, and governance frameworks

• Proven track record of managing complex, cross-functional initiatives in matrix organizational structures

• Exceptional written and verbal communication skills with the ability to adapt messaging for diverse audiences and stakeholders

• Strong analytical capabilities with experience using data to measure communication effectiveness and project performance

• Proficiency in project management tools, collaboration platforms, and content management systems

• Experience working in fast-paced, dynamic environments with competing priorities and tight deadlines

• Experience working in multicultural, international business environments.

Preferred qualifications:

• Master's degree in Communications, Hospitality Management, Marketing or related field

• Professional certification in project management (PMP, PRINCE2, or equivalent) or communications (APR, IABC, or similar) are a plus

• 7+ years of experience in corporate communications within professional services, real estate, or consulting industries

• Experience leading virtual teams and managing communication strategies across multiple geographic regions or time zones

• Background in change management with demonstrated success supporting organizational transformation initiatives

• Advanced proficiency in digital communication tools, analytics platforms, and project management software