Performance Monitoring &Reporting:
- Monitor SEAO commercial performance at a regular cadence, delivering analysis to surface meaningful trends, risks and opportunities.
- Support the regional rollout and continuous improvement of performance monitoring tools.
- Maintain dashboards, conduct analysis/diagnostics, and derive forward-looking insights that inform strategic recommendations/priorities across markets.
- Partner closely with market Commercial teams throughout the preparation of comprehensive business performance reports from a regional lens, ensuring market relevancy.
- Proactively support regional Commercial leaders in business review - specifically, materials or presentation preparations -maintaining a high standard of output across all touchpoints with key stakeholders.
- Coordinate the consolidation of all budget and latest estimate (LE) exercises across SEAO, encompassing key metrics such as retail KPIs and client equations.
- Act as a reliable partner in the team, and other Commercial stakeholders, anticipating information needs.
Regional Community & Projects
- Develop, monitor and roll out comprehensive business performance reports, in partnership with the Market Commercial Director and local commercial performance teams.
- Actively support on all business updates, presentation preparations, and daily performance send-outs.
- Lead the planning and facilitation of regional performance community engagements - workshops, seminars, regular meetings - ensuring projects/initiatives are followed through.
- Under the guidance of Regional Commercial leaders, serve as a key contact for assigned regional commercial projects, and manage projects from end-to-end, not limited to retail deep dives or segmentation.
KEY COMPETENCIES
- 5-8 years experience in commercial roles, with proven capabilities in retail analytics and/or business intelligence/analysis.
- Experience within luxury or premium retail is a significant advantage.
- Hands-on experience with dashboards, and proficiency in Looker is a significant advantage.
- Proven experience in project management, able to work across markets and function in a regional or matrix environment.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
- Proficient in Excel and PowerPoint
