Regional Business Process Analyst

Job Responsibilities

. Build a solid understanding of Apple B2B processes across SMBs, large corporations, and educational institutions.

. Document current and future state processes, capturing regional nuances with precision.

. Participate in stakeholder workshops, gathering and recording business requirements.

. Produce analytical deliverables - including process maps, gap analyses, and requirement documents - to support program activities.

. Assist with data readiness for system rollout, including preparation and validation of migration data.

. Execute user acceptance testing (UAT), track issues, and drive resolution to ensure system readiness for local requirements.

. Support change management and training activities, including preparing training materials and reference content for future state processes.

. Keep your manager informed on progress, escalating blockers and risks.

Requirements:

. BS or equivalent degree in a discipline related to the role, with 4-6 years of relevant experience.

. Exposure to a B2B selling environment experience in consumer electronics is a plus.

. Background in a business analyst or process-oriented role, with some exposure to CRM or enterprise systems familiarity with Salesforce is a plus.

. Good analytical skills and attention to detail, with the ability to present information clearly.

. Experience contributing to business requirement documents.

. Ability to work independently while proactively seeking guidance when needed.

. Collaborative and adaptable working style with a willingness to learn.

. Good organisational skills and ability to manage multiple workstreams.

. Clear written and verbal communication skills, with an ability to tailor outputs to different audiences.

. Background or interest in AI solutions would be a plus.