About Us
We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We're growing fast, backed by world-class investors, and scaling a product that blends
real world impact with cutting edge fintech innovation.
Here's a Little More
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
Role
Taptap Send relies on hiring the best people to achieve our goals, as a Recruiter, you are a core enabler - you will play a crucial role in our growth and success.
As the sole Recruiter for South East Asia, you'll own hiring outcomes across the region end to end. You'll act as the primary recruiting partner to senior hiring managers, bringing deep market knowledge, strong judgment, and a high bar for quality as we scale teams across different Business functions.
This role is about regional ownership: building trust with stakeholders, influencing hiring strategy, and ensuring we consistently hire exceptional talent in complex, competitive markets.
You will be based in Singapore, our latest hub, and should be excited by an in-office working culture when we have the office set up. There may be occasional travel across SEA to meet stakeholders and close senior candidates.
Responsibilities
Regional Ownership & Leadership
- Own hiring outcomes across South East Asia, acting as the primary recruiting partner for the region
- Build deep, trusted relationships with senior hiring managers; influence role design, prioritisation, and hiring decisions
- Represent the recruiting function in regional workforce planning and headcount discussions
Hiring Execution
- Own searches end-to-end across Engineering, Product, and other key functions as needed
- Design and execute role-specific sourcing strategies, combining outbound headhunting with high-quality inbound
- Maintain strong pace without compromising bar; ensure roles move decisively from kickoff to close
Market Expertise & Strategy
- Advise on SEA-specific hiring considerations: talent availability, compensation, location trade-offs, and relocation/remote feasibility
- Continuously refine our regional hiring approach based on market signals and outcomes
- Share insights and best practices with the global recruiting team to raise the overall bar
Quality, Process & Standards
- Uphold exceptional standards for candidate assessment, interview quality, and candidate experience
- Define and own regional SLAs and KPIs (speed, quality, funnel health, conversions)
- Raise the bar - comfortable saying no, slowing down when needed, and protecting hiring quality at all costs
- You're comfortable challenging assumptions, pushing back when needed, and defending hiring decisions with clarity and conviction
Requirements
- Proven experience leading hiring across South East Asia, ideally from Singapore
- Strong track record recruiting for technical and/or specialist roles in competitive SEA markets
- Demonstrated ability to act as a trusted advisor to senior hiring managers
- Deep understanding of regional differences across SEA (e.g. Singapore, Indonesia, Vietnam, Philippines, Thailand)
- Strong sourcing instincts with a bias toward proactive, creative headhunting
- Data-literate and outcome-focused; uses metrics to diagnose issues and improve hiring performance
- High ownership mindset with resilience in fast-changing, ambiguous environments
- Comfortable operating independently while partnering closely with global recruiting leadership
We care far more about judgment, regional expertise, and hiring outcomes than years of experience
Also you are
- Outgoing - you love speaking to people and enjoy building meaningful relationships
- Execution Oriented - we have an impact first philosophy and a lot to get done. You should be able to take an idea to implementation
- Mission Oriented - you are passionate about working for a net positive organisation / tech for good
- Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
- Driven - you thrive in a fast-paced, target oriented company
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply. 
