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Recovery & Client Support Officer Contract Role

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  • Posted 11 hours ago
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Job Description

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client's trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

Job Responsibilities:

  • Engage with corporate clients to recover overdue commercial debts.
  • Negotiate repayment plans with debtors in Thailand and rest of the countries in Southeast Asia.
  • Handle customer enquiries and provide timely updates on case progress.
  • Log collection activities and maintain accurate records using our inhouse systems.
  • Support the team with collection and administrative tasks, contributing to a collaborative and high-performing environment.

Job Requirements:


  • Strong communication and negotiation skills
  • Detail-oriented with good organizational habits
  • Comfortable working with digital tools and systems
  • A team player with a proactive mindset
  • Thai speaking is preferred
  • Singaporean or PR only

What do we offer


Atradius Collections is a global employer, operating in over 40 countries. We are committed to supporting our employees development and promoting a healthy work-life balance. In addition to a positive and supportive working environment we offer:

  • Structured Training & Mentorship: We'll guide you through the learning curve with on-the-job training and support.
  • Regional Exposure: Collaborate with customers and colleagues across Southeast Asia and gain regional experience.
  • Professional Growth: Enhance skills in negotiation, communication, and financial operations.
  • Supportive Team Culture: Work in a friendly, inclusive environment that values learning and teamwork.
  • Central Office Location: Conveniently based in central business district.
  • Work-Life Balance: Enjoy structured hours with flexibility where possible.

Equal opportunities for all


The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

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Job ID: 152974327

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