Job Overview
Coordinate operations and provide support to the records center. Provide reference services to all departments and personnel and distribute incoming information for integration into systems.
Essential Functions
- Ensure effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures
- Includes usage of scanning equipment
- Provide reference services to internal clients in accordance to Standard Operating Procedures (SOPs) and by maintaining accurate charge-out check-out systems
- Conduct scanning processes
- Sort and classify coded material for filing
- Create files according to established classification system
- File, maintain and process reports, collections, and validations where applicable
- Maintain log and enter metadata in database to track status and facilitate accurate retrieval of information
- Coordinate work flow through assignment of tasks and establishment of procedures
- May assist in onboarding of new team members on departmental procedures
Qualifications
- Min Diploma
- 1- 2 years experience in an office environment.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients, vendor, internal and external clients
- Strong organization and planning skills.
- Excellent oral and written communication skills including good command of English language.
- Knowledge of word processing, spreadsheets, and database applications.
- Detail orientated is a necessary skillset.
- Ability to handle multiple tasks within defined timelines and significant direction.
- Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.
- Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.
- Position is required to stoop, kneel and may need to utilize a ladder for paper files on high-density file systems.
- Able to handle unaided lifting of objects/documents up to 18kg.
