Receptionist

Role Purpose

Manage front desk functions including attending to visitors and guests, mail and postage as well as attending to incoming calls. Act as facility administrator to help build a clean, safe and operational work environment.

Role Accountabilities

Reception Duties

• Maintain cleanliness and orderliness of reception area, meeting rooms, and pantry.

• Answer phone calls and handle general queries.

• Welcome visitors and notify relevant personnel of their arrival.

• Collect and distribute mail, courier packages, and letters to respective departments.

• Administer building and office access cards.

• Maintain and update office records, files, databases, and phone lists.

• Assist with ordering and serving refreshments for meetings and events.

• Purchase hampers or condolence flowers when required.

Facilities Duties

• Participate as a member of the Workplace Safety Committee.

• Manage office and pantry supplies, including stationery and first aid items.

• Coordinate preventive and corrective maintenance of office and pantry equipment (e.g., printers, water dispensers, AEDs).

• Liaise with vendors for cleaning, security, and other facility-related services.

• Monitor vendor performance and cleaners attendance.

• Act as the primary contact for building and office repair and maintenance issues.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I's & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• O levels or ITE

• Minimum 2 years of experience

Technical Skills

• Problem solving skills to resolve issues independently

Professional Skills

• Experienced in SAP and Microsoft Office (Word, Excel and Powerpoint) is preferred

• Good communications skills

• Good customer service to internal and external customers

• Multi-tasking skills and ability to prioritize work and meet deadline

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