Receptionist/Fast Shortlisting/Central/West

You will be responsible for delivering exceptional guest service and ensuring a smooth front desk operation.

Your key responsibilities include:

• Provide courteous and efficient service to all guests, responding promptly and tactfully to enquiries, requests, and complaints.

• Perform cashiering duties in accordance with the residence's Standard Policies & Procedures.

• Maintain positive guest relations and project a professional, hospitable image at all times.

• Take ownership of guest concerns and resolve issues promptly escalate to supervisors when necessary and prepare glitch reports where required.

• Ensure adherence to room security, emergency, and fire safety procedures.

• Be knowledgeable about serviced residence facilities, services, and key city attractions to provide accurate information to guests.

• Maintain professional communication with all internal departments to ensure smooth operations.

• Perform any other duties assigned by supervisors in a professional manner.

Requirements

• Willing to work rotating shifts, weekends, and Public Holidays

• Positive attitude with an outgoing personality

• Strong communication and interpersonal skills

  Business Edge Personnel Services Singapore

  EA License No: 96C4864

  EA Personnel Reg No: R26159908 (Tan Ying Ying)