Receptionist cum Office Administrator

[Your next opportunity]

We are seeking a professional and highly organised Receptionist cum Office Administrator to ensure the smooth day-to-day operations of our office. This role serves as the first point of contact for all visitors and plays a vital role in providing administrative and facilities support across departments.

Reporting directly to the Senior HR Manager and working closely with the HR Department, you will oversee office and facilities management, coordinate internal services, liaise with external vendors, and always ensure a professional and welcoming office environment.

[Your Role & Responsibilities]

• Serve as the first point of contact for all visitors, incoming calls, and general enquiries, delivering professional service

• Greet and assist guests, direct them to meeting rooms, and offer refreshments as required

• Manage meeting room bookings, coordinate meetings, and ensure facilities are properly set up before and after use

• Monitor, replenish, and manage office and pantry supplies, ensuring departments operational needs are met without disruption

• Handle incoming and outgoing mail, couriers, packages, document scanning, and distribution in a timely and secure manner

• Maintain a clean, tidy, and professional reception area and shared spaces, coordinating closely with cleaners to uphold hygiene and office standards

• Act as the primary liaison with the landlord and building management on all office premises matters, including maintenance issues, access cards, fire drills, inspections, and compliance requirements

• Coordinate with external vendors and service providers (e.g., cleaners, air-conditioning servicing, pantry suppliers, renewal of admin contract) to ensure seamless daily operations

• Digitise, maintain, and organise all office administration records, invoices, contracts, and correspondence within the shared drive ensure all documentation and emails are filed accurately, consistently, and in a timely manner, in line with internal guidelines

• Ensure proper handover, continuity of operations, and backup arrangements are in place prior to any planned leave, including proactively updating the group chat on ongoing admin matters

[What We Are Looking For]

[Skills & Experience]

• Minimum 2 years of experience as a receptionist, office administrator, or in a similar administrative support role

• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)

• Service-oriented with a strong client-centric mindset

• Good verbal and written communication and interpersonal skills

• Ability to work independently, multitask, and prioritise effectively in a fast-paced environment

• Conversational Mandarin required to liaise with Mandarin-speaking cleaner, visitors, vendors, and clients

• Knowledge of Viewpoint software is a plus (not mandatory)

[Working Hours & Attendance Expectations]

• This role requires on‑site presence from 9:00 AM to 6:00 PM, with a fixed lunch break from 12:00 PM to 1:00 PM

• Consistent punctuality and attendance during these hours are essential to ensure uninterrupted front‑desk coverage and office operations

[Traits]

• Accountable & Professional: Demonstrates ownership of responsibilities, punctuality, reliability, and maintains professional communication with all stakeholders.

• Client-centric: Approaches work with a service mindset, ensuring a positive experience for both internal teams and external visitors.

• Proactive & Adaptable: Takes initiative to improve office administration and front-desk processes, adapts quickly to changes, and resolves issues with minimal supervision.

We regret to inform you that only shortlisted candidates will be notified.