Receptionist / Client service

About us

Poddster is a global pioneering podcast studio that's a home for over 1000 podcasters. We provide cozy sets, post-production support, and expert consulting to support the flourishing podcasting community in the region. Our clients are both, individuals, and businesses. From world famous social media influencers, industry thought leaders and fast-growing startups, to enterprise level organizations and governments. First thing they all have in common -passion for great content. Second things they all have in common - they need help with production. This is the reason they came to Poddster Studios, a one stop shop production studio focused exclusively on video podcasts as a format offering a portfolio of services every video podcaster needs.

About you

If you listen to podcasts, and looking for a job that will skyrocket your career with accelerated experience and massive network of new connections and interesting people, please read on. Most of the time, a receptionist in our studio is ensuring that our clients have an amazing experience in the studio, taking care of our studio, making sure every bit is as per our high bar for client excellence and our first class hospitality. A rockstar is reading this carefully and will send us an email to careersATpoddster.com with a 60 seconds video explaining us why are they a good candidate for this role. We are, a video podcasting company, after all.

Role Description

Poddster is seeking a Studio Host to help manage relationships with our clients on site. This is a full-time on-site position located in Singapore. Day-to-day responsibilities include working with clients to address inquiries, coordinating clients in the studio, taking care of our studio including studio logistics and maintenance. The ideal candidate should have deep passion for serving customers and making their Poddster journey an exceptional one and be able to share ideas with our existing team when working to help develop customer engagement and improve in-person customer experience in the studio.

Qualifications

• A minimum of 3 years of experience in a customer-facing role ideally as a flight attendant or part of a reputable hotel chain as front desk, receptionist or attendant.
• Excellent communication and interpersonal skills
• There is no problem that cannot be solved attitude
• Strong organizational skills and attention to detail
• Passion for serving customers
• Ability to work independently and problem-solve independently while also contributing to a positive and collaborative team environment.
• Fluent in English.

What you can expect

• Experience - you will have the opportunity to learn fast and gain important experience
• Exposure to a wide variety of clients, from most famous influencers, to most successful business people
• Entrepreneurial environment - company is led by serial entrepreneurs who know how to build and scale a business
• Opportunity for growth - with Poddster, you will be able to grow together with the business
• Fast growth - we have been growing at the 300% Y2Y growth pace and we'll try to keep it that way for at least a couple of more years
• Positive and supportive team - everyone is always ready to step in and work with you to overcome a challenge and deliver great work
• Access to the founding team
• Opportunity to be heard and see direct results of your work