We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.
Role:
- Welcome students/clients
- Handle clients inquiries (walk-in, phone, email...)
- Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
- Tidy-up classrooms between lessons
- Working hours: Tue to Fri 10.30am-7.30pm + Sat 9am-5pm
Requirements:
- 1st experience as in customer service, sales or receptionist, preferrably in education, tuition or school
- Good presentation and customer-oriented
- Comfortable with clients face to face and over the phone
- Dynamic, self-driven, professional and reliable
- Proficient with Office, email
