We are seeking a friendly, professional and organized Receptionist to be the first point of contact for our visitors and callers. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and the ability to handle administrative and office support duties efficiently.
Role & Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct incoming phone calls to the appropriate departments.
- Manage the reception area, ensuring it is tidy and presentable.
- Handle incoming and outgoing mail and packages.
- Assist with scheduling appointments and meetings when required.
- Provide general administrative support to various departments as needed.
- Maintain office supplies inventory and place orders when necessary.
- Assist with basic operational tasks and support the office manager.
- Perform data entry and maintain accurate records.
- Assist with the planning and coordination of office events and meetings.
- Provide customer service and general information to clients, visitors and staff.
- Perform other ad-hoc duties as assigned by the management.
Requirements:
- Minimum GCE O Level / Diploma qualification.
- Prior experience in a receptionist, front desk, customer service or administrative role will be an advantage.
- Proficient in Microsoft Office applications.
- Possess excellent communication and interpersonal skills with a customer-oriented mindset.
- Positive, professional and proactive team player with the ability to work independently and handle ad-hoc duties when required.
- Able to maintain confidentiality and handle sensitive information with discretion.
