Job Summary
To lead and manage the quality assurance and food safety functions to ensure compliance with regulatory, customer, and company standards. The Quality Manager will oversee the implementation and maintenance of food safety programs, drive continuous improvement in product quality, and manage internal and external audits
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Key Responsibilities:
- Lead the development, implementation, and continuous improvement of quality systems (e.g. HACCP, ISO 22000, FSSC 22000, GMP).
- Ensure compliance with food safety regulations, customer requirements, and internal quality standards.
- Oversee quality control procedures, including raw material inspections, in-process checks, and finished product testing.
- Lead and manage the quality assurance team, including training, performance evaluation, and development.
- Investigate customer complaints, non-conformities, and deviations implement corrective and preventive actions.
- Coordinate and lead external audits (e.g. SFA, third-party certifications, customer audits) and ensure audit readiness at all times.
- Manage documentation and record-keeping systems related to quality and food safety.
- Analyze quality data and trends generate reports and drive initiatives to reduce product defects and improve consistency.
- Collaborate with production, R&D, procurement, and other departments to ensure product quality throughout the supply chain.
- Ensure proper calibration and maintenance of quality testing equipment.
Qualifications and Requirements:
- Bachelor's degree in Food Science, Food Technology, Microbiology, or a related field.
- At least 5-8 years of experience in a quality or food safety role, preferably in food manufacturing.
- Strong knowledge of food safety regulations, standards, and certifications (e.g. HACCP, GMP, ISO, FSSC).
- Experience with regulatory authorities such as SFA, AVA, or relevant international bodies.
- Excellent problem-solving, communication, and leadership skills.
- Proficient in Microsoft Office and quality management systems.
- Detail-oriented with strong analytical and organizational abilities.
Preferred Skills (Optional):
- Lead auditor certification for ISO 22000, FSSC 22000, or related standards.
- Experience in handling export requirements and international food safety regulations.
- Familiarity with Lean or Six Sigma tools for quality improvement.
