About Us:
With 14 years in the industry, Mister Mobile is Singapore's trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.
As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.
Profile:
We are looking for a proactive and detail-oriented Quality Check Inspector to support our fast-growing operations team. This role plays a critical part in ensuring efficient stock management, timely procurement, and seamless distribution of all stock across our stores.
Job Descriptions:
- Conduct a thorough inspection of used mobile devices (e.g., phones, tablets), including both functional and cosmetic checks.
- Assess key components such as screen, battery health, camera, buttons, and connectivity.
- Accurately grade devices based on internal quality standards.
- Verify trade-in devices against declared condition and highlight any discrepancies.
- Identify and clearly flag all defects (functional and cosmetic) for proper classification.
- Coordinate and route defective devices to the in-house repair team for further action.
- Ensure all inspected devices are properly created and updated in the system. (e.g. IMEI, model, condition, defect details, grading)
- Arrange and coordinate the delivery of devices to customers or retail stores after processing.
- Ensure all devices meet quality standards before release for sale.
- Work closely with warehouse and operations teams to manage device flow and inventory.
- Maintain proper labelling, segregation, and storage of inspected devices.
- Flag recurring issues and provide feedback to improve processes and quality standards.
Requirements:
- Fresh graduates are welcome to apply training will be provided.
- Prior experience in mobile phone inspection, repair, or a related field is an advantage.
- Good knowledge or strong interest in smartphone hardware (e.g., Apple, Samsung, etc.).
- Strong attention to detail with consistent and fair judgment.
- Comfortable working in a fast-paced, high-volume environment.
- Basic computer skills for data entry and system usage.
- Able to communicate in Chinese (spoken and/or written) to liaise with Chinese-speaking stakeholders.
- A high level of integrity and accountability in handling devices and grading decisions.
- 5.5-day work week, 10:00 AM - 8:00 PM (Monday to Sunday rostered).
- Must be able to commit to at least one weekend shift.
- Ability to work independently in a fast-paced environment.
What we offer:
- Basic Salary + AWS.
- Medical, TCM, and Dental Benefits.
- Attendance and Transport Allowance.
- Fun and dynamic work environment.
- Comprehensive On-the-Job Training Provided.
We regret to inform you that only shortlisted candidates will be notified.
Thank you for applying with us!
