Job Overview
The QA Executive supports SHRI Academy in maintaining academic quality standards and ensuring compliance with CPE, EduTrust, ERF, SSG and internal governance requirements. The role involves quality monitoring, documentation accuracy, audits, data analysis, and continuous improvement.
Key Responsibilities
- Support compliance with CPE, EduTrust, ERF and SSG requirements
- Maintain QA policies, SOPs, Programme Manuals, and academic documentation.
- Lead preparation for internal and external audits, including EduTrust and TPQA.
- Monitor QA processes across the student lifecycle (enrolment, delivery, assessment, graduation).
- Analyse past years trends (feedback, assessments, audit outcomes) to support improvement plans.
- Audit SHRI website content to ensure programme, fees, policy and regulatory information is accurate and up to date.
- Maintain proper academic records and ensure documentation accuracy.
- Work closely with Programme Executives, lecturers, and internal teams to uphold academic standards.
Requirements
- Diploma or Degree in Business, Quality Management or related field.
- Experience in Education, QA, compliance or academic administration is preferred.
- Strong analytical skills and ability to interpret trends.
- Excellent attention to detail and strong documentation skills.
