QUALITY ASSURANCE MANAGER

Job Description

• Represent, maintain and prepare company for ISO9001, ISAT certifications and other quality system certifications which suits UMS business needs

• Implement, develop and maintain a system of auditing the factory and periodic calibration of test, measuring equipment and tools.
• Perform related research, statistics, investigation and analysis.
• Formulate strategies, standards and procedures for quality system and drive implementation to achieve KPI
• Manage & address customer complaints, corrective and preventive action programs
• Work closely with customers, internal cross functional teams and suppliers to met the quality requirements and to drive towards continuous improvements
• Work closely with inter-department to prepare, review and implement quality assurance plans, inspection test plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing/ engineering and to ensure committed schedules are met in a timely and effective manner.
• To lead and monitor QC to perform appropriate and reliable inspections.
• Responsible for co-coordinating any assessment/audit and providing access to evidence as requested by auditors. Plan and coordinate internal quality audit and 2nd / 3rd party audit
• Implement & maintain company's Quality system
• To initiate action to prevent the occurrence of any nonconformities related to product, process and quality system
• Communicate with customer & internal departments of related quality requirement and specification
• To identify job responsibilities and assign to staff
• Provide in-house training on Quality system & Quality techniques & ensure skills are sufficient
• Management representative for the company
• Administer Documents Control Centre
• Any other task that maybe assigned by management

Requirements:

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or a related field or equivalent
• Managerial experience with min 5 years hands on quality experience in manufacturing industry
• Thorough understanding of quality management systems such as ISO 9001, ISO14001 &OHSAS
• Experience conducting or managing internal, supplier, and external audits
• Ability to manage QA/QC teams, train employees, set quality objectives, and drive accountability
• Root-cause analysis, statistical process control (SPC), risk assessment, quality metrics, and data analysis
• Good knowledge in the application of quality tools such as lean manufacturing, 6-Sigma, Black Belt, Green Belt & etc
• Good communication and interpersonal skills
• Demonstrate leadership skill
• Strong in presentation skills, and must be customer-oriented
• Willing to travel