Quality Assurance & Control Officer

The QA/QC Officer ensures that food products meet quality, safety, and regulatory standards while maintaining compliance with ISO-based Food Safety Management Systems. The role also supports inventory control processes to ensure proper storage, traceability, stock rotation, and quality preservation of raw products and finished goods.

Job Responsibilities:

Quality Assurance (QA)

. Develop, implement, and maintain food safety and quality management systems.

. Ensure compliance with HACCP, ISO 22000, GMP, and local food regulations.

. Conduct internal audits and supplier audits.

. Review and update Standard Operating Procedures (SOPs).

. Manage documentation and record-keeping systems.

. Lead root cause analysis and corrective/preventive actions (CAPA).

Quality Control (QC)

. Inspect raw products, packaging materials, and finished products.

. Monitor Critical Control Points (CCPs) during production.

. Conduct physical quality tests.

. Approve or reject product based on specifications.

. Monitor hygiene and sanitation practices in production and warehouse areas.

. Handle non-conforming products and ensure proper segregation.

Inventory Management & Stock Control

. Monitor quality of stored raw products and finished goods.

. Ensure proper stock rotation using FIFO / FEFO principles.

. Conduct routine warehouse inspections (temperature, humidity, cleanliness).

. Verify batch coding, labelling, and traceability records.

. Coordinate with warehouse team for damaged, expired, or non-conforming stock.

. Participate in periodic stock counts and reconciliations.

. Investigate inventory discrepancies related to quality issues.

. Ensure segregation and proper documentation of quarantined materials.

. Maintain storage compliance with food safety standards.

Regulatory & Compliance

. Ensure timely updates and reviews of Standard Operating Procedures (SOPs) and quality manuals.

. Coordinate certification and surveillance audits.

. Act as focal contact during external audits.

. Prepare documentation and evidence for auditors.

. Ensure timely closure of audit findings.

. Act as point-of-contact during audit processes and follow up on corrective actions.

Job Requirements:

. Diploma in Logistics, Business Administration, Food Science or related field.

. 2-5 years in food manufacturing.

. Strong analytical and problem-solving skills, with the ability to interpret data and extract meaningful insights and actionable recommendations.

. Excellent communication skills, collaborative mindset and the ability to work effectively across various teams and functions.