Overview: We are seeking a Quality Assurance Analyst to support medium to large-scale testing cycles for a leading global e-commerce platform. This role plays a critical part in ensuring seamless end-to-end customer journeys across digital systems, working closely with business and technical stakeholders to deliver high-quality solutions.
Location: Singapore
Key Responsibilities:
Test Strategy & Planning
- Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and systems
- Work with stakeholders to define comprehensive test strategies covering diverse user scenarios
- Support planning and coordination of validation activities throughout the testing lifecycle
Test Execution & Delivery
- Execute testing activities across projects, ensuring quality and completeness
- Collaborate with cross-functional teams to align testing efforts and drive successful outcomes
- Contribute to the continuous improvement of QA processes aligned with industry best practices
Stakeholder Collaboration
- Partner with business and technical teams to understand system requirements and solutions
- Act as a trusted collaborator across regional and distributed teams
- Facilitate communication to ensure clarity and alignment throughout testing cycles
Quality & Risk Management
- Identify risks and potential issues early in the testing cycle
- Support mitigation strategies and drive timely resolution
- Maintain a strong focus on delivering high-quality customer experiences
Requirements:
- Minimum 3-7 years of experience in a Quality Assurance or testing role
- Proven experience in UAT/QC within e-commerce, mobile, or retail environments
- Strong analytical, problem-solving, and technical skills
- Experience working with cross-functional and global teams
- Ability to build strong stakeholder relationships and act as a trusted partner
Preferred Skills:
- Familiarity with complex integrated systems and test environments
- Experience with automation or AI-driven testing approaches
- Knowledge of quality certifications (e.g., ISTQB)
- Project management exposure (PMP or equivalent is a plus)
- Strong communication, facilitation, and conflict resolution skills
- Passion for innovation and continuous improvement
We regret to inform that only shortlisted candidates will be notified .
Job Reference: R25150511 Cammy Li Xin Hui
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
