QA Manager

We are a leading management consultancy specializing in delivering tailored solutions for various industries. Our expertise lies in providing strategic guidance, project management, and operational support to businesses aiming for sustainable growth and efficiency. Our collaborative approach allows us to create value and drive success for our clients through innovative and effective solutions.

We're hiring a QA/Test Manager with deep hands-on experience in ServiceNow's Automated Test Framework (ATF). This is a consultancy role, working directly with clients not an end-user environment. If you're looking for an in-house role, this won't be the right fit.

You'll be leading testing strategies while also getting hands-on with ATF automation. The ability to manage stakeholders, drive delivery, and ensure quality across the platform is essential.

Key Responsibilities:

• Own and lead test strategies, planning, and execution for ServiceNow initiatives
• Develop and maintain automated test cases using ServiceNow ATF
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Act as the primary QA point of contact for client stakeholders
• Manage defect tracking and ensure timely resolution

Key Requirements:

• 5+ years of experience in QA/Test Management roles
• Strong, practical experience with ServiceNow ATF
• Comfortable in a client-facing, consultancy environment
• ServiceNow certifications (especially ATF) are a strong advantage
• Proactive, accountable, and able to operate independently

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.