Job Description
Job Description – Quality Assurance Manager, Data Center Infrastructure
Position Summary
Lead quality assurance across the full lifecycle of data center infrastructure projects, including new builds, expansions, fit-outs, remediation, upgrades, and managed services. Govern quality for rack & stack, copper/fiber cabling, testing, commissioning, documentation, and handover while driving continuous improvement.
Combined Key Responsibilities
- Own and maintain the Quality Management System (QMS), QA policies, SOPs, work instructions, inspection plans and acceptance criteria.
- Govern quality across greenfield builds, brownfield expansions, technology refreshes, remediation and corrective works.
- Establish QA standards for rack installation, rack & stack, structured copper and fiber cabling, containment, grounding, labeling, testing and documentation.
- Review build methodologies, construction quality, installation practices and commissioning readiness.
- Lead quality inspections throughout design validation, installation, testing, commissioning and customer handover.
- Review Fluke, OTDR, insertion loss and certification reports before customer acceptance.
- Conduct internal, supplier and customer audits; manage NCR/CAR/PAR, RCA and CAPA.
- Ensure as-built documentation, rack elevations, cable schedules and asset records are complete and accurate.
- Drive KPI reporting, continuous improvement and lessons learned.
- Develop QA training and competency programs for engineers, supervisors and subcontractors.
- Manage vendor quality and support enterprise and banking customers across APAC.
Required Experience
- 8–12 years experience in mission-critical data center infrastructure.
- Hands-on experience delivering new data center builds, office build-outs, migration projects, remediation programs and operational support.
- Strong knowledge of rack & stack, structured cabling, fiber optics, testing and commissioning.
- 5+ years leading QA/QC or quality governance teams.
Experience supporting enterprise, hyperscale and financial services environme
