Job Summary:
The Purchasing Manager is responsible for overseeing and strengthening the hotel's procurement function to ensure cost efficiency, quality assurance, and operational reliability. The role drives procurement capability development, contract governance, and supplier management while supporting business operations through structured procurement processes and systems. The position also contributes to stakeholder decision-making by providing timely and accurate procurement data, insights, and reporting to support financial and operational planning.
Areas of Focus:
This role focuses on end-to-end procurement operations, contract lifecycle management, vendor governance, and procurement transformation initiatives. It supports cross-functional departments including Rooms, Food & Beverage, and Engineering by ensuring procurement processes are efficient, compliant, and aligned with operational and financial objectives.
Strategic Responsibilities / Duties:
- Oversee the full procurement cycle including sourcing, purchasing, and supplier management to ensure cost efficiency, quality standards, and timely delivery.
- Develop, review, and implement procurement policies, SOPs, and frameworks to strengthen governance and operational consistency.
- Establish and maintain a structured procurement system aligned with hotel operational requirements and financial controls.
- Manage the full contract lifecycle including drafting, reviewing, negotiating, and renewing supplier agreements.
- Ensure all contracts are commercially sound, risk-assessed, and compliant with company policies and regulatory requirements.
- Drive participation in Group Purchasing Organisation (GPO) initiatives to optimise cost savings, rebates, and supplier value.
- Lead strategic sourcing initiatives including vendor consolidation and cost optimisation programmes.
- Develop and maintain preferred vendor lists and establish long-term supplier partnerships.
- Monitor supplier performance, enforce service level agreements (SLAs), and address performance gaps where required.
- Partner with Finance and Department Heads on budgeting, forecasting, and procurement planning activities.
- Drive procurement digitalisation initiatives including implementation of tools and systems to improve visibility, control, and reporting.
- Develop and maintain procurement dashboards to track spend, savings, compliance, and vendor performance metrics.
- Utilise data analytics and advanced Excel tools to support procurement analysis and strategic decision-making.
- Identify and implement process improvements and automation initiatives for procurement workflows such as purchase approvals, purchase orders, and vendor onboarding.
- Ensure proper documentation, audit trails, and compliance with internal controls and audit requirements.
- Support cross-functional and ad hoc projects within Finance and Purchasing departments as required.
- Perform other duties as assigned by the direct reporting manager.
Key Skills and Requirements:
- Degree in Business, Supply Chain, Finance, or a related discipline.
- Minimum 5-8 years of procurement experience with demonstrated experience in procurement capability development and process improvement.
- Strong experience in contract management, negotiation, and vendor governance.
- Proven ability to develop and implement procurement policies, frameworks, and SOPs.
- Familiarity with Group Purchasing Organisation (GPO) frameworks and strategic sourcing practices.
- Advanced proficiency in Microsoft Excel including PivotTables, Power Query, and dashboard reporting (mandatory).
- Experience with procurement systems, digital tools, or automation initiatives is required.
- Strong commercial acumen, stakeholder management skills, and ability to work across departments within a hotel environment hospitality experience is preferred.