Public Relations Officer

Roles & Responsibilities

Job Description

Draft and vet all external communication and replies

Handle daily feedback cases and resolve amicably with the team

Build and maintain good relationships with feedback providers and agencies

Monitor public sentiment, address concerns, and manage communication effectively

Prepare detailed reports on daily activities and work-related matters

Coordinate meetings, take minutes, and distribute agendas and updates.

Ensure service providers meet quality standards

Investigate incidents, analyse root causes, and implement corrective and preventive measures.

Prepare and present reports on quality performance, customer satisfaction, and compliance.

Job Requirements

Degree/Diploma in Communication/Business Administration or equivalent with 3 years of relevant work experience.

Background experience in Facilities Management/Construction or township management is an advantage.

Office Location: 1 Tampines North Drive 1

5.5 work days