Property - Head of Security (Group Level)

Coverage:
Corporate Office, Residential Township, Retail & Commercial Assets, Directors Residences

ROLE PURPOSE
To protect the Group's people, assets, operations, customers, and reputation by providing strategic leadership, governance, and operational oversight for enterprise-wide security across development projects, retail environments, and managed properties.

ROLE CHARTER – AUTHORITY & GOVERNANCE

Core Accountability

• Own the Group Security Strategy, policies, and governance framework covering Corporate Office, Residential Township, Retail Assets, and Managed Properties.

• Serve as the single point of accountability for physical security, asset protection, personnel and public safety, incident response, and emergency preparedness.

• Ensure security risks are proactively identified, mitigated, and reported in line with the Group's risk appetite, regulatory obligations, and insurance requirements.

• Lead crisis management for high-impact events, including site incidents, public safety threats, and operational disruptions.

Decision Rights

• Enforce Group-wide security policies and site security standards.

• Activate emergency, evacuation, and crisis response protocols.

• Approve security deployment models, technology solutions, and vendor strategies within the approved authority.

• Recommend escalation, mitigation, or acceptance of security risks to senior management.

Key Interfaces

• Executive Chairman

• Business Unit Leaders

• BU AP and Security Teams

• External Authorities and Security Vendors

JOB DESCRIPTION – EXECUTION SCOPE

Security Operations & Risk Management

• Plan and oversee security operations across construction sites, retail malls, and managed properties.

• Conduct security risk assessments, vulnerability studies, and site security reviews, including high-footfall retail and critical infrastructure environments.

• Ensure security-by-design principles are embedded in new developments, asset upgrades, and major refurbishments.

Incident, Crisis & Emergency Management

• Lead response to security incidents, public safety events, theft, vandalism, intrusion, and other operational threats.

• Coordinate crisis response, evacuations, and business continuity support, including 24/7 critical facility readiness for data centres.

• Oversee investigations, root cause analysis, and implementation of corrective and preventive actions.

Vendor, Cost & Performance Management

• Appoint and manage security service providers and technology partners.

• Monitor SLAs, KPIs, compliance, and cost efficiency across diverse asset types.

• Optimise security spend through risk-based deployment, technology enablement, and continuous review of cost-effectiveness.

Training, Awareness & Compliance

• Drive security awareness, emergency drills, and incident preparedness programmes for employees, tenants, contractors, and operators.

• Ensure compliance with applicable laws, local authority requirements, insurance conditions, and audit standards.

• Provide regular security performance, risk, and incident reporting to senior management, with clear recommendations and follow-up actions.

SUCCESS MEASURES

• Reduced security incidents, losses, and safety events.

• Effective crisis and emergency response across all asset types.

• Strong compliance and audit outcomes.

• Cost-efficient, risk-aligned security operations.

• High preparedness levels across retail, development, and property environments.

Requirements

• 10–15 years experience in managing security across multi-site, mixed-use, or similar complex environments.

• Proven leadership in crisis management, stakeholder engagement, and navigating regulatory environments.

• Strong track record in managing security vendors, implementing security technologies, and driving continuous improvement in security operations.